Frequently Asked Questions
Everything you need to know about your MzeShop shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags still attached. Simply visit our Returns Portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.
What payment methods do you accept?
MzeShop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2026.