Returns & Exchanges
At MzeShop, we want you to love every piece you wear, which is why we offer a 30-day window for easy returns and exchanges on all original-condition fashion items. If your fit isn't perfect, simply follow our streamlined process to ensure your style remains effortless.
Initiate Your Request
Log into your MzeShop account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Place the unworn items with all original tags attached into their original packaging to ensure the garments are protected during transit.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing